{"id":4441,"date":"2020-02-06T01:52:52","date_gmt":"2020-02-06T04:52:52","guid":{"rendered":"https:\/\/jfinvest-homologacao.amdb.net.br\/compliance\/"},"modified":"2026-04-10T14:31:28","modified_gmt":"2026-04-10T17:31:28","slug":"c","status":"publish","type":"page","link":"https:\/\/jfsa.com.br\/en\/c\/","title":{"rendered":"Integrity"},"content":{"rendered":"\n<div class=\"wp-block-uagb-container uagb-block-d960636e alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-container uagb-block-e8281c5f\">\n<div class=\"wp-block-uagb-info-box uagb-block-2ac2963c uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-top\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-title-wrap\"><span class=\"uagb-ifb-title-prefix\">Integrity<\/span><h2 class=\"uagb-ifb-title\">Commitment to ethics<\/h2><\/div><div class=\"uagb-ifb-separator\"><\/div><p class=\"uagb-ifb-desc\">J&amp;F S.A. considers ethics, transparency and integrity as fundamental pillars for the development of its business. Committed to complying with the best international practices and laws in force in the countries in which it operates, the conglomerate has adopted a comprehensive Integrity Program and is fully committed to maintaining the highest standard of conduct in all its internal and external relationships, including interactions with management and public agents, in addition to the private sector. <br\/><br\/>All the business units that make up the company have a unique and rigorous Integrity Program, in addition to a harmonized Code of Conduct and Ethics and whistleblowing channels managed by an external and independent company. The program structure applies equally to all business units. <br\/><br\/>The J&amp;F S.A. Ethics Channel was established to provide employees, customers and business partners with a confidential and secure means of communication to report suspected or actual violations of the Code of Conduct and Ethics, current legislation, mission, values, beliefs, rules and internal procedures.<br\/><br\/>To ensure continuous improvement, training is applied to all hierarchical levels, reinforcing the importance of the Integrity Program, and disseminating all anti-corruption policies frequently and with respective importance, in all countries in which it operates.<\/p><\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-uagb-container uag-blocks-common-selector uagb-block-74d1b6c2\">\n<div class=\"wp-block-uagb-icon-list uagb-block-c7b9d617\"><div class=\"uagb-icon-list__wrap\">\n<div class=\"wp-block-uagb-icon-list-child uagb-block-59694cfd\"><span class=\"uagb-icon-list__source-wrap\"><img decoding=\"async\" class=\"uagb-icon-list__source-image\" src=\"https:\/\/jfsa.com.br\/wp-content\/uploads\/2024\/05\/mao-amiga.png\" width=\"35\" height=\"35\" loading=\"lazy\" alt=\"\"\/><\/span><span class=\"uagb-icon-list__label\">Ethics, transparency and integrity are the fundamental pillars within J&amp;F S.A.<\/span><\/div>\n\n\n\n<div class=\"wp-block-uagb-icon-list-child uagb-block-56322ddb\"><span class=\"uagb-icon-list__source-wrap\"><img decoding=\"async\" class=\"uagb-icon-list__source-image\" src=\"https:\/\/jfsa.com.br\/wp-content\/uploads\/2024\/05\/prancheta.png\" width=\"35\" height=\"35\" loading=\"lazy\" alt=\"\"\/><\/span><span class=\"uagb-icon-list__label\">Todas as unidades de neg\u00f3cios da J&amp;F S.A. possuem Programa de Integridade \u00fanico e C\u00f3digo de Conduta e \u00c9tica harmonizados<\/span><\/div>\n\n\n\n<div class=\"wp-block-uagb-icon-list-child uagb-block-e14e09e1\"><span class=\"uagb-icon-list__source-wrap\"><img decoding=\"async\" class=\"uagb-icon-list__source-image\" src=\"https:\/\/jfsa.com.br\/wp-content\/uploads\/2024\/05\/chamada-telefonica.png\" width=\"35\" height=\"35\" loading=\"lazy\" alt=\"\"\/><\/span><span class=\"uagb-icon-list__label\">The ethics channel operates 24 hours a day, with personal service from Monday to Saturday from 9 am to 9 pm (Bras\u00edlia time \u2013 Brazil)<\/span><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-image uagb-block-0c7d57e9 wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-none\"><figure class=\"wp-block-uagb-image__figure\"><img decoding=\"async\" srcset=\"https:\/\/jfsa.com.br\/wp-content\/uploads\/2020\/10\/WhatsApp-Image-2020-10-05-at-12.02.53-1-1024x768.jpeg\n \" sizes=\"auto, (max-width: 480px) 150px\" src=\"https:\/\/jfsa.com.br\/wp-content\/uploads\/2020\/10\/WhatsApp-Image-2020-10-05-at-12.02.53-1-1024x768.jpeg\" alt=\"\" class=\"uag-image-1973\" width=\"1024\" height=\"768\" title=\"\" loading=\"lazy\" role=\"img\"><\/figure><\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-uagb-container uagb-block-12c0e0d2 alignfull uagb-is-root-container\"><div class=\"uagb-container__shape uagb-container__shape-bottom uagb-container__invert\" data-negative=\"false\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\"><path class=\"uagb-container__shape-fill\" d=\"M0,6V0h1000v100L0,6z\"><\/path><\/svg><\/div><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-container uagb-block-27fb4d3b alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-container uagb-block-a8f55c02\">\n<div class=\"wp-block-uagb-image uagb-block-bce4197f wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-none\"><figure class=\"wp-block-uagb-image__figure\"><img decoding=\"async\" srcset=\"https:\/\/jfsa.com.br\/wp-content\/uploads\/2024\/05\/treinamento.png\n \" sizes=\"auto, (max-width: 480px) 150px\" src=\"https:\/\/jfsa.com.br\/wp-content\/uploads\/2024\/05\/treinamento.png\" alt=\"\" class=\"uag-image-4983\" width=\"150\" height=\"150\" title=\"\" loading=\"lazy\" role=\"img\"><\/figure><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-uagb-counter uagb-block-7383555e wp-block-uagb-counter--number\"><div class=\"wp-block-uagb-counter__number\"><span class=\"uagb-counter-block-prefix\">+ of <\/span><span class=\"uagb-counter-block-number\" data-duration=\"0.5\" data-to-value=\"100\" data-from-value=\"0\" data-delimiter=\".\"><\/span><span class=\"uagb-counter-block-suffix\"> A thousand hours<\/span><\/div><div class=\"wp-block-uagb-counter__title\">of good practice training.<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-2c76310f alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-counter uagb-block-ac4c1d9e wp-block-uagb-counter--number\"><div class=\"wp-block-uagb-counter__number\"><span class=\"uagb-counter-block-prefix\">+ of <\/span><span class=\"uagb-counter-block-number\" data-duration=\"0.5\" data-to-value=\"185\" data-from-value=\"0\" data-delimiter=\".\"><\/span><span class=\"uagb-counter-block-suffix\"> thousand people <\/span> <\/div><div class=\"wp-block-uagb-counter__title\">trained in corruption prevention courses.<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-fdf32bbe\">\n<div class=\"wp-block-uagb-image uagb-block-b172b829 wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-none\"><figure class=\"wp-block-uagb-image__figure\"><img decoding=\"async\" srcset=\"https:\/\/jfsa.com.br\/wp-content\/uploads\/2024\/05\/cadeado.png\n \" sizes=\"auto, (max-width: 480px) 150px\" src=\"https:\/\/jfsa.com.br\/wp-content\/uploads\/2024\/05\/cadeado.png\" alt=\"\" class=\"uag-image-4985\" width=\"150\" height=\"150\" title=\"\" loading=\"lazy\" role=\"img\"><\/figure><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-uagb-container uagb-block-ff1eca53 alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-advanced-heading uagb-block-0a002067\" id=\"pilares\"><h2 class=\"uagb-heading-text\">Pillars of the J&amp;F S.A. Integrity Program <\/h2><\/div>\n\n\n\n<div class=\"wp-block-uagb-advanced-heading uagb-block-22e16cba uag-hide-tab uag-hide-mob\" id=\"pilares\"><h3 class=\"uagb-heading-text\">Hover over each pillar to learn more about it<\/h3><\/div>\n\n\n\n<div class=\"wp-block-uagb-container uag-hide-tab uag-hide-mob uagb-block-3ba124fa alignwide uagb-is-root-container\">\n<div class=\"wp-block-uagb-container uagb-block-4763896c alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-container uagb-block-69ba95b3\"><\/div>\n\n\n\n<div class=\"wp-block-uagb-container mandala uagb-block-2da8eea0\">\n<div class=\"wp-block-uagb-info-box uagb-block-8d3626fb uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-top block w-150\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-title-wrap\"><h3 class=\"uagb-ifb-title\">Whistleblowing and Investigation Channel<\/h3><\/div><p class=\"uagb-ifb-desc\">Our ethics channel is confidential, external and independent, available 24 hours a day to anyone, through phone, email and website, expanding your access as much as possible.<\/p><\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-uagb-container mandala uagb-block-49e85a6c\">\n<div class=\"wp-block-uagb-info-box uagb-block-5cbde93b uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-top block w-150\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-title-wrap\"><h3 class=\"uagb-ifb-title\">Commitment and support from senior management<\/h3><\/div><p class=\"uagb-ifb-desc\">We believe that in order to have a robust program and strengthen a culture of integrity and transparency, our leadership must be a guardian and example of integrity and ethics.<\/p><\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-470eebcb\"><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-f336c910\">\n<div class=\"wp-block-uagb-container uagb-block-2f998181\">\n<div class=\"wp-block-uagb-container mandala uagb-block-9cb07d52\">\n<div class=\"wp-block-uagb-info-box uagb-block-d4fa39d1 uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-top block w-200\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-title-wrap\"><h3 class=\"uagb-ifb-title\">Due Diligence<\/h3><\/div><p class=\"uagb-ifb-desc\">Prior analysis and periodic review of third parties and business partners, whether individuals or legal entities, is essential to mitigate integrity risks in these relationships. This assessment avoids a relationship with companies or partners that may expose us to a deviation from the Code of Conduct or even legal risks.<\/p><\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-uagb-container mandala uagb-block-df924003\">\n<div class=\"wp-block-uagb-info-box uagb-block-dab4edad uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-top block w-200\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-title-wrap\"><h3 class=\"uagb-ifb-title\">Internal Controls<\/h3><\/div><p class=\"uagb-ifb-desc\">Internal controls establish the rules for the review and approval of activities, documentation, processing, and registration of transactions, ensuring transparency and minimizing operational and integrity risks.<\/p><\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-uagb-container mandala uagb-block-38e0613b\">\n<div class=\"wp-block-uagb-info-box uagb-block-22ecd80d uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-top block\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-title-wrap\"><h3 class=\"uagb-ifb-title\">Continuous Improvement<\/h3><\/div><p class=\"uagb-ifb-desc\">Continuous improvement goes beyond the expectations and requirements of the organization&#8217;s stakeholders, it also includes the constant changes in the market and technology. With this, the Integrity department faces a paradigm shift in the discovery of new tools, keeping alive the updating of policies and procedures so that they are aligned with laws, regulations and best practices, never ceasing to look to the future.<\/p><\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-14118101\">\n<div class=\"wp-block-uagb-container mandala uagb-block-a5e25183\">\n<div class=\"wp-block-uagb-info-box uagb-block-152f4ae8 uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-top block w-200\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-title-wrap\"><h3 class=\"uagb-ifb-title\">Risk Assessment<\/h3><\/div><p class=\"uagb-ifb-desc\">The foundation of the integrity program is a robust integrity and compliance risk analysis. The process is carried out to understand our main weaknesses and guide the adoption of mitigation mechanisms appropriate to the relevance of any risks and their continuous monitoring.<\/p><\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-uagb-container mandala uagb-block-8f3715f8\">\n<div class=\"wp-block-uagb-info-box uagb-block-3d758b9e uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-top block w-200\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-title-wrap\"><h3 class=\"uagb-ifb-title\">Code of Conduct, Integrity Procedures Policies<\/h3><\/div><p class=\"uagb-ifb-desc\">The Code of Conduct is the reference document for all our business to be conducted in compliance with laws, ethics, integrity and transparency. It is the basis for relationships with government entities, public agents, suppliers, business partners and among the employees themselves.<\/p><\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-839a56bc\">\n<div class=\"wp-block-uagb-container uagb-block-0d0bd98c\"><\/div>\n\n\n\n<div class=\"wp-block-uagb-container mandala uagb-block-a79e3136\">\n<div class=\"wp-block-uagb-info-box uagb-block-47ed217c uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-top block w-150\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-title-wrap\"><h3 class=\"uagb-ifb-title\">Monitoring &amp; Auditing<\/h3><\/div><p class=\"uagb-ifb-desc\">The effectiveness of the Integrity Program is measured by the performance of indicators divided into the eight pillars. The monitoring of the execution of the programs by the controlled companies is constantly carried out by the Internal Audit and Integrity areas of the holding company. <\/p><\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-uagb-container mandala uagb-block-09989985\">\n<div class=\"wp-block-uagb-info-box uagb-block-b2ac742d uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-top block w-150\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-title-wrap\"><h3 class=\"uagb-ifb-title\">Communications &amp; Training<\/h3><\/div><p class=\"uagb-ifb-desc\">Codes, policies and procedures are ineffective if they are not known, mastered and experienced in the daily lives of all employees and business partners. For this reason, we invest heavily in communication and training of employees from the first day of work, strengthening the culture of integrity.<\/p><\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-2ed3904e\"><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-uagb-image uagb-block-d5e368e9 wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-none uag-hide-desktop\"><figure class=\"wp-block-uagb-image__figure\"><img decoding=\"async\" srcset=\"https:\/\/jfsa.com.br\/wp-content\/uploads\/2025\/09\/mandala_corrigida-768x768.png ,https:\/\/jfsa.com.br\/wp-content\/uploads\/2025\/09\/mandala_corrigida.png 780w, https:\/\/jfsa.com.br\/wp-content\/uploads\/2025\/09\/mandala_corrigida.png 360w\" sizes=\"auto, (max-width: 480px) 150px\" src=\"https:\/\/jfsa.com.br\/wp-content\/uploads\/2025\/09\/mandala_corrigida-768x768.png\" alt=\"\" class=\"uag-image-6537\" width=\"768\" height=\"768\" title=\"mandala_corrigida\" loading=\"lazy\" role=\"img\"><\/figure><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-uagb-container uagb-block-65687051 alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-advanced-heading uagb-block-c26554e3\" id=\"canal\"><h2 class=\"uagb-heading-text\">WHISTLEBLOWING CHANNEL<\/h2><p class=\"uagb-desc-text\">Contact Us:<\/p><\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-3296e183 default uagb-is-root-container\">\n<div class=\"wp-block-uagb-icon-list uagb-block-7c372220 contatos\"><div class=\"uagb-icon-list__wrap\">\n<div class=\"wp-block-uagb-icon-list-child uagb-block-ed68d5ab\"><a target=\"_blank\" aria-label=\"Brasil 0800 885 5608\" rel=\"noopener noreferrer\" href=\"tel:08008855608\"> <\/a><span class=\"uagb-icon-list__source-wrap\"><img decoding=\"async\" class=\"uagb-icon-list__source-image\" src=\"https:\/\/jfsa.com.br\/wp-content\/uploads\/2024\/05\/ligacao-internacional-1.png\" width=\"45\" height=\"45\" loading=\"lazy\" alt=\"\"\/><\/span><span class=\"uagb-icon-list__label\">Brazil 0800 885 5608<\/span><\/div>\n\n\n\n<div class=\"wp-block-uagb-icon-list-child uagb-block-5517e512\"><a target=\"_blank\" aria-label=\"Bol&#xED;via 800 104 062\" rel=\"noopener noreferrer\" href=\"tel:08008855608\"> <\/a><span class=\"uagb-icon-list__source-wrap\"><img decoding=\"async\" class=\"uagb-icon-list__source-image\" src=\"https:\/\/jfsa.com.br\/wp-content\/uploads\/2024\/05\/ligacao-internacional-2.png\" width=\"45\" height=\"45\" loading=\"lazy\" alt=\"\"\/><\/span><span class=\"uagb-icon-list__label\">Bolivia 800 104 062<\/span><\/div>\n\n\n\n<div class=\"wp-block-uagb-icon-list-child uagb-block-27e992bb\"><a target=\"_blank\" aria-label=\"Liga&#xE7;&#xF5;es de outros pa&#xED;ses (a cobrar): 55 11 2424 6013\" rel=\"noopener noreferrer\" href=\"tel:08008855608\"> <\/a><span class=\"uagb-icon-list__source-wrap\"><img decoding=\"async\" class=\"uagb-icon-list__source-image\" src=\"https:\/\/jfsa.com.br\/wp-content\/uploads\/2024\/05\/ligacao-internacional-3.png\" width=\"45\" height=\"45\" loading=\"lazy\" alt=\"\"\/><\/span><span class=\"uagb-icon-list__label\"><strong>Calls from other countries<\/strong> (collect): 55 11 2424 6013<\/span><\/div>\n\n\n\n<div class=\"wp-block-uagb-icon-list-child uagb-block-dc973f57\"><a target=\"_blank\" aria-label=\"grupojf@canaldeetica.com.br\" rel=\"noopener noreferrer\" href=\"mailto:grupojf@canaldeetica.com.br\"> <\/a><span class=\"uagb-icon-list__source-wrap\"><img decoding=\"async\" class=\"uagb-icon-list__source-image\" src=\"https:\/\/jfsa.com.br\/wp-content\/uploads\/2024\/05\/enviar.png\" width=\"45\" height=\"45\" loading=\"lazy\" alt=\"\"\/><\/span><span class=\"uagb-icon-list__label\">grupojf@canaldeetica.com.br<\/span><\/div>\n\n\n\n<div class=\"wp-block-uagb-icon-list-child uagb-block-2b810ee4\"><a target=\"_blank\" aria-label=\"www.canaldeetica.com.br\/grupojf\" rel=\"noopener noreferrer\" href=\"mailto:grupojf@canaldeetica.com.br\"> <\/a><span class=\"uagb-icon-list__source-wrap\"><img decoding=\"async\" class=\"uagb-icon-list__source-image\" src=\"https:\/\/jfsa.com.br\/wp-content\/uploads\/2024\/05\/ligacao.png\" width=\"45\" height=\"45\" loading=\"lazy\" alt=\"\"\/><\/span><span class=\"uagb-icon-list__label\">www.canaldeetica.com.br\/grupojf<\/span><\/div>\n\n\n\n<div class=\"wp-block-uagb-icon-list-child uagb-block-0f760950\"><span class=\"uagb-icon-list__source-wrap\"><img decoding=\"async\" class=\"uagb-icon-list__source-image\" src=\"https:\/\/jfsa.com.br\/wp-content\/uploads\/2024\/05\/calendario-1.png\" width=\"45\" height=\"45\" loading=\"lazy\" alt=\"\"\/><\/span><span class=\"uagb-icon-list__label\">Open 24 hours a day, with personal service from Monday to Saturday from 9 am to 9 pm (Bras\u00edlia time \u2013 Brazil)<\/span><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-buttons uagb-buttons__outer-wrap uagb-btn__default-btn uagb-btn-tablet__default-btn uagb-btn-mobile__default-btn uagb-block-e32ee674\"><div class=\"uagb-buttons__wrap uagb-buttons-layout-wrap \">\n<div class=\"wp-block-uagb-buttons-child uagb-buttons__outer-wrap uagb-block-84965664 wp-block-button\"><div class=\"uagb-button__wrapper\"><a class=\"uagb-buttons-repeater wp-block-button__link\" aria-label=\"\" href=\"https:\/\/www.canaldeetica.com.br\/grupojf\/\" rel=\"nofollow noopener\" target=\"_blank\" role=\"button\"><div class=\"uagb-button__link\">Write a report<\/div><span class=\"uagb-button__icon uagb-button__icon-position-after\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" aria-hidden=\"true\" focussable=\"false\"><path d=\"M256 64C256 46.33 270.3 32 288 32H415.1C415.1 32 415.1 32 415.1 32C420.3 32 424.5 32.86 428.2 34.43C431.1 35.98 435.5 38.27 438.6 41.3C438.6 41.35 438.6 41.4 438.7 41.44C444.9 47.66 447.1 55.78 448 63.9C448 63.94 448 63.97 448 64V192C448 209.7 433.7 224 416 224C398.3 224 384 209.7 384 192V141.3L214.6 310.6C202.1 323.1 181.9 323.1 169.4 310.6C156.9 298.1 156.9 277.9 169.4 265.4L338.7 96H288C270.3 96 256 81.67 256 64V64zM0 128C0 92.65 28.65 64 64 64H160C177.7 64 192 78.33 192 96C192 113.7 177.7 128 160 128H64V416H352V320C352 302.3 366.3 288 384 288C401.7 288 416 302.3 416 320V416C416 451.3 387.3 480 352 480H64C28.65 480 0 451.3 0 416V128z\"><\/path><\/svg><\/span><\/a><\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-buttons-child uagb-buttons__outer-wrap uagb-block-119b3121 wp-block-button\"><div class=\"uagb-button__wrapper\"><a class=\"uagb-buttons-repeater wp-block-button__link\" aria-label=\"\" href=\"\/codigo-de-conduta\" rel=\"nofollow noopener\" target=\"_blank\" role=\"button\"><div class=\"uagb-button__link\">Code of Conduct<\/div><span class=\"uagb-button__icon uagb-button__icon-position-after\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" aria-hidden=\"true\" focussable=\"false\"><path d=\"M256 64C256 46.33 270.3 32 288 32H415.1C415.1 32 415.1 32 415.1 32C420.3 32 424.5 32.86 428.2 34.43C431.1 35.98 435.5 38.27 438.6 41.3C438.6 41.35 438.6 41.4 438.7 41.44C444.9 47.66 447.1 55.78 448 63.9C448 63.94 448 63.97 448 64V192C448 209.7 433.7 224 416 224C398.3 224 384 209.7 384 192V141.3L214.6 310.6C202.1 323.1 181.9 323.1 169.4 310.6C156.9 298.1 156.9 277.9 169.4 265.4L338.7 96H288C270.3 96 256 81.67 256 64V64zM0 128C0 92.65 28.65 64 64 64H160C177.7 64 192 78.33 192 96C192 113.7 177.7 128 160 128H64V416H352V320C352 302.3 366.3 288 384 288C401.7 288 416 302.3 416 320V416C416 451.3 387.3 480 352 480H64C28.65 480 0 451.3 0 416V128z\"><\/path><\/svg><\/span><\/a><\/div><\/div>\n<\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-uagb-container uagb-block-da95979c alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-advanced-heading uagb-block-7b63adc3\" id=\"faq\"><h2 class=\"uagb-heading-text\">Faq<\/h2><\/div>\n\n\n\n<div class=\"wp-block-uagb-info-box uagb-block-1915436e uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-top wp-block-uagb-info-box--has-margin\"><div class=\"uagb-infobox-margin-wrapper\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-title-wrap\"><\/div><p class=\"uagb-ifb-desc\">When you choose to submit information through our whistleblowing channel, you can be confident that it will be received by an independent, expert company. Our priority is to ensure absolute confidentiality and appropriate treatment for each situation. Due to the confidential nature of the channel, we are unable to provide details on how we conduct the investigations. However, so that you can<br\/>To track the progress of your report, you will be assigned a unique protocol number that will allow you to check the status of your report. We are committed to ensuring transparency and reliability throughout the process.    <\/p><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-uagb-container uagb-block-0fad50ce alignfull uagb-is-root-container\"><div class=\"uagb-container__shape uagb-container__shape-top\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\"><path class=\"uagb-container__shape-fill\" d=\"M738,99l262-93V0H0v5.6L738,99z\"><\/path><\/svg><\/div><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-container uagb-block-43621855\"><div class=\"wp-block-uagb-faq uagb-faq__outer-wrap uagb-block-957706e7 uagb-faq-icon-row-reverse uagb-faq-layout-accordion uagb-faq-expand-first-false uagb-faq-inactive-other-true uagb-faq__wrap uagb-buttons-layout-wrap uagb-faq-equal-height     \" data-faqtoggle=\"true\" role=\"tablist\"><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-ec46aa81 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\"><strong>How does the Whistleblowing Channel work?<\/strong><\/span><\/div><div class=\"uagb-faq-content\"><p>The J&amp;F Group Whistleblowing Channel is operated by a third-party company, in accordance with best practices. It has its own system prepared for receiving, dealing with and returning to the rapporteur. This system has access control per user and information treatment flow, ensuring that the report is directed only to those who are really responsible for the case and for the correct treatment.  <\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-04cfa9ac \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">What will be done with my account and when will it be deleted?<\/span><\/div><div class=\"uagb-faq-content\"><p>The information from the reports will be stored indefinitely in order to carry out the process of investigation and conclusion of the case.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-1e4e2f7b \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\"><strong>I&#8217;m afraid to make a report, what should I do?<\/strong><\/span><\/div><div class=\"uagb-faq-content\"><p>Every reporter, whether anonymous or not, has the guarantee of non-retaliation described in a specific policy of the J&amp;F Group. The group&#8217;s investigation policy is also in place, which ensures that all cases will be handled according to the established rules. <\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-1cdb3f38 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\"><strong>Is an anonymous report, in fact, anonymous?<\/strong><\/span><\/div><div class=\"uagb-faq-content\"><p>Yes. The most important thing about a report is the content, not the reporter. The focus of the investigation will always be to solve the reported problem, and any need to contact the rapporteur is made through the website. That&#8217;s why it&#8217;s important to always write down the protocol number.   <\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-75ff0964 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\"><strong>What are my guarantees of anonymity?<\/strong><\/span><\/div><div class=\"uagb-faq-content\"><p>The report, whether made by phone, e-mail or website, is received by an external and specialized company, which includes the necessary information for the investigation of the case on its own platform. On this platform, the J&amp;F Group does not have the ability to access, identify, or request any additional information about the individual who made the report, other than that initially provided for identification. <\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-9841d7d2 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\"><strong>My team is lean, will it be possible to identify me?<\/strong><\/span><\/div><div class=\"uagb-faq-content\"><p>Even if it is possible to predict the identity of a person, the investigation of the complaint does not consider who is the rapporteur. The focus of the investigation is only based on the allegations made by the whistleblower and the inappropriate conduct of the accused. <\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-4442d277 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\"><strong>I made a report, how can I follow the case?<\/strong><\/span><\/div><div class=\"uagb-faq-content\"><p>Always write down the protocol number, it is through it that you will be able to follow the progress of the case and also where the exchanges of information will take place to investigate the complaint.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-2b8ce93a \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\"><strong>I lost the protocol number, how do I follow up on the report?<\/strong><\/span><\/div><div class=\"uagb-faq-content\"><p>To ensure the identity of the rapporteur and the confidentiality of the information provided, if the protocol number is lost, it will be necessary to open a new report.<\/p><\/div><\/div><\/div><\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>One of the largest Compliance programs in the world<\/p>\n","protected":false},"author":24,"featured_media":4426,"parent":0,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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